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Please note, we DO NOT offer a delivery service. When placing your order in store or online, you will need to specify a collection date and time.
If you have any questions regarding an order you have placed, please contact your local branch directly to ensure the quickest response. Please have your order number at hand so we can help resolve your query as quickly as possible. You can find contact details for your local branch above.
If you have questions regarding your photo cake, please contact your local branch directly to ensure the quickest response. You can find their contact details above. Please have your order number at hand so we can help resolve your query as quickly as possible. You can find contact details for your local branch above.
If you have any questions regarding a cake you have seen on our website, please contact your local branch directly to ensure the quickest response. Our friendly staff will be more than happy to help.
You can find contact details for your local branch above.
If you have any questions regarding a wedding cake you have seen on our website, please contact your local branch directly to ensure the quickest response. Our friendly staff will be more than happy to help.You can find contact details for your local branch above.
We are sorry you have reason to complain. We pride ourselves on excellent customer service and will endeavour to help put things right. Please send a detailed email to CUSTOMERSERVICES@EGGFREECAKE.CO.UK to ensure the quickest response.
If you are interested in becoming a Franchisee, click here to download the application, and send the completed form to franchiseenquiries@eggfreecake.co.uk