Cake Club - Digital Loyalty Card

Customers can download a digital loyalty card/wallet pass on their phone by signing up on this page, or via in-store by scanning the QR code or tapping the NFC sticker on the in-store posters. This digital loyalty card/wallet pass contains a unique QR code that will be scanned during each store visit when a customer spends £10 or more. This is only compatible for Apple and Android phones.

When customers download their wallet pass for the first time, they will receive a 10% discount to redeem from any Cake Box store on their first visit. After spending £10 or more on future visits, they collect 1 loyalty point each time, when their digital pass gets scanned.

On a customer’s 4th visit, customers receive a free £10 voucher to spend in-store on anything they like on their 5th visit. After this, their digital loyalty pass resets to 0 points and they can start to collect loyalty points again.

Customers collect 1 point for every store visit where they spend £10 or more. They can only redeem 1 point per day/24 hours.

Yes, after their 4th visit, when they receive a free £10 voucher to spend on their 5th visit, their digital loyalty card resets afterwards to start again. No 10% discount to be given, but they continue to collect 1 point on each visit when they spend £10 or more, for future rewards. They receive a free £10 voucher after collecting 4 loyalty points.

To collect a loyalty point, customers need to spend £10 or more during their visit. If they spend less, they won't earn a loyalty point for that visit.

Customers can track their loyalty points through the digital wallet pass on their phone, where they can visually see their current point balance being updated as well as upcoming rewards.

Yes, customers can use the £10 voucher in conjunction with other promotions or discounts available in-store.

If a customer does not visit a Cake Box store to redeem their £10 voucher within 3 months, the voucher will expire.

No, loyalty points and vouchers are non-transferable and can only be used by the customer who earned them.

No, points are specific to each individual customer's digital loyalty card and cannot be combined with other customer accounts.

Customers are unable to redeem points.

The £10 voucher can be used on any purchase in-store, with no specific restrictions on products or categories.

The Loyalty program is only for customers who buy in Cake Box stores or collect their online order from Cake Box stores. Customers cannot redeem any points online currently, but they can collect a point if they use click and collect (over £10).

Yes, customers can use collect loyalty points in any UK Cake Box store.

Yes, customers with an Android device will need to download or already have a free wallet app on their phone.